A Systems Approach to Crisis Preparedness and Organizational Resilience

Home | Topic Index | Course Info | Student websites | Organizations | Class Sessions | Discussion | Site Map | Video | Quotes | Links 

Session 2: In the Crisis

Assignments for Jan 16, in priority order:

1. Case: Mastitis at Lacteos del Pacífico (and here's some additional information on Cheese Types and Cheesemaking) . (Unless you're very familiar with business cases, you may aslo want to read my teaching note, "Case Learning: How It Works, Why It's Effective" (it's only 2 pages)

2. Topic Development project: Choose a topic related to the course for which you might want to develop a simple website, e.g., these from last year. Can be a real or potential crisis (Global, National, Local, Organizational, Individual, Group or Family); a topic related to resilience or some other method for averting or copic with crisis; or, possibly, a topic related to systems thinking as it relates to crisis and resilience.

Bring to class or send me a brief note explaining which topic you have chosen and why.

3. Course project: reflect on why you have taken the course and what you hope to get out of it. By the end of January, you should at least have one or two possible topic areas .

4. From The Essential Guide to Managing Corporate Crises: A Step-by-Step Handbook for Surviving Major Catastrophes by Ian I. Mitroff, Christine M. Pearson, and L. Katharine Harrington (Oxford University Press)

       Regardless of whether you have time to read the full two chapters, please review this' 1-page illustration of the authors' system for managing a crisis

5. Read In Case of Emergency (from The New Yorker) (only 2 pages)

6. Read Mini-case: Coca Cola Belguim (also only 2 pages). For those of you who prefer Fortune 500 cases. Depending on time, we may do this case towards the end of class, but if that’s going to happen, you can probably read it during break.


Topics All  |  Crisis Topics  | Global Crises  |  Resilience Topics  | Resilience Tools | linkedin discussion group

Home  |  Author Index  |  Course Info  | Class Sessions  |  Field Trips  |  Organizations  |  Videos  |  Links  |  Quotes

Date Page Created: Apr 20, 2011 Last Page Update: Jan 11, 2013