A Systems Approach to Crisis Preparedness and Organizational Resilience

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Session 8: Organizational Resilience

A one page definition of Organizational Resilience:

(1) Freeman, Hirschhorn and Maltz "Moral Purpose and Organizational Resilience Sandler O'Neill & Partners, L.P. in the Aftermath of September 11, 2001." Academy of Management Best Papers 2003

(2) Freeman, Beyond Systems Thinking: Resilience as strategy for safety & sustainability. Presentation at the 3rd International Conference on Systems Thinking in Management Session on Sustainability -- Philadelphia, May 20, 2004

(3) Hamel and Valikangas, The Quest for Resilience" Harvard Business Review

(4) Sutcliffe and Vogus "Organizing for Resilience" Ch 7 of Positive Organizational Scholarship.

I am introducing you to the theory of organizational resilience early in the semester so that we can consider systemic resilience as we examine crises and potential crises in subsequent class sessions and for your assignments.

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Date Page Created: Apr 20, 2011 Last Page Update: Mar 12, 2014