A Systems Approach to Crisis Preparedness and Organizational Resilience

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Joe Hsueh, Ph.D.

Joe Hsueh (cpor) Joe Hsueh is a trainer, consultant and researcher with a passion to help organizations develop systems thinking, organizational learning and leadership capabilities. He has conducted systems thinking, learning organization and leadership workshops for corporations such as Hitachi, Merrimack Pharmaceuticals, and Trend Micro in China, Japan, Taiwan and the U.S. He has been part of the teaching team for MIT Sloan's MBA course on System Dynamics and has guest-lectured at National Taiwan University's Executive MBA program. He was also a founding member and lead lecturer for the Science and Technology Leadership Association (STeLA).

Joe’s consulting clients include a bio-tech company where system dynamics was used to analyze problems and identify high-leverage solutions in four projects: employee retention, project goal-setting, senior leadership team dynamics and holistic strategic planning. He has also consulted for a major car company on its strategic human resource allocation, and a food company on its employee engagement in corporate social responsibility initiatives.

Joe obtained his Ph.D. in management from the System Dynamics Group at MIT's Sloan School of Management. He studied with Professor John Sterman, the director of MIT's System Dynamics Group, and Professor Peter Senge, founding chair of the Society for Organizational Learning (SoL). Joe's research interests include organizational design for well-being, strategic human resource management, corporate strategy, industry evolution, organizational learning, happiness dynamics and leadership development. In particular, he is passionate about transforming corporations into meaningful, happy and high-performing workplaces.

At MIT, Joe worked with Professor Sterman to develop the Industry Evolution Management Flight Simulator, a system dynamics-based simulation game that aims to teach: under what industry conditions do various corporate strategies improve firm performance? It is now being used in the core MBA Strategic Management class at MIT. He is the lead developer of the Clean Technology Startups Management Flight Simulator with a particular focus on the dynamic effects of human resource allocation, compensation structure, and business and fund-raising strategies of a startup company. The simulator is being used in MIT’s Sustainable Business Lab (S-Lab) class.

Prior to MIT Sloan, Joe obtained a Master of Public Administration in International Development (MPA/ID) at the Kennedy School of Government, Harvard University. He also has a master’s degree in economics from Queen's University and previously worked at the Ministry of Finance in Canada doing macroeconomic policy modeling and analysis. In between his work, he served as a full-time volunteer for a year at the Buddhist Tzu Chi Compassionate Relief Foundation and participated in development projects in El Salvador, Taiwan, Thailand, and South Africa.

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Date Page Created: Apr 20, 2011 Last Page Update: Apr 5, 2011