A Systems Approach to Crisis Preparedness and Organizational Resilience

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Crisis, Trauma and Resilience: The Person and the Organization

Tuesday, November 1, 2005, 2:00 PM to 5:00 PM
The William Alanson White Institute
20 West 74th Street, Room 3A, New York, NY 10023

Since the trauma of September 11, 2001, organizations have focused on technological means to avert or mitigate crises – with little success. Unexpected events continue to devastate organizations (e.g., Firestone, Tyco, Arthur Anderson and Marsh & McLennan), as do even predictable, normal crises (e.g., CBS News and FEMA). Our research and experience suggests that social and psychological processes may be much more effective in mitigating and managing organizational traumas.

In this colloquium, we explore social and psychological processes – the skills, characteristics and practices that individuals and organizations might adopt to help them avert crises before they happen, minimize those that do happen and cope with those that cannot be helped. We focus on research supported responses that organizations can adopt and to use psychoanalytic and system-psychodynamic thinking to further our understanding of trauma and resilience.


Larry Belinsky, MBA, CEO and President, Help USA, former Partner, Sandler O’Neill Partners responsible for managing that firm’s recovery from its headquarters’ destruction at the World Trade Center.

Steven Freeman, Ph.D., Professor, Crisis Preparation and Organizational Resilience, University of Pennsylvania. Steven’s current graduate class will be joining the colloquium. He is a coauthor of a study on organizational resilience post 9/11.

Marc Maltz, MBA, Faculty, White Institute Organization Program and Partner, TRIAD Consulting Group LLC. Marc helped manage a consultancy to Sandler O’Neill Partners post 9/11 and was a coauthor with Steven studying organizational resilience post 9/11.


For additional info contact  Judith Raices, 212.873.0725, ext. 16, jraices@psychoanalysis.net. 

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Date Page Created: Apr 20, 2011 Last Page Update: Apr 21, 2011